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eKranti - Electronic delivery of services

About NeGP

Over the years, a large number of initiatives have been undertaken by various State Governments and Central Ministries to usher in an era of e-Government. Sustained efforts have been made at multiple levels to improve the delivery of public services and simplify the process of accessing them.

e-Governance in India

e-Governance in India has steadily evolved from computerization of Government Departments to initiatives that encapsulate the finer points of Governance, such as citizen centricity, service orientation and transparency. Lessons from previous e-Governance initiatives have played an important role in shaping the progressive e-Governance strategy of the country. Due cognizance has been taken of the notion that to speed up e-Governance implementation across the various arms of Government at National, State, and Local levels, a programme approach needs to be adopted, guided by common vision and strategy. This approach has the potential of enabling huge savings in costs through sharing of core and support infrastructure, enabling interoperability through standards, and of presenting a seamless view of Government to citizens.

The National e-Governance Plan (NeGP)

The National e-Governance Plan (NeGP), takes a holistic view of e-Governance initiatives across the country, integrating them into a collective vision, a shared cause. Around this idea, a massive countrywide infrastructure reaching down to the remotest of villages is evolving, and large-scale digitization of records is taking place to enable easy, reliable access over the internet. The ultimate objective is to bring public services closer home to citizens, as articulated in the Vision Statement of NeGP.

"Make all Government services accessible to the common man in his locality, through common service delivery outlets,and ensure efficiency, transparency, and reliability of such services at affordable costs to realise the basic needs of the common man"

The Government approved the National e-Governance Plan (NeGP), comprising of 31 Mission Mode Projects (MMPs) and 8 components, on May 18, 2006. The Government has accorded approval to the vision, approach, strategy, key components, implementation methodology, and management structure for NeGP. However, the approval of NeGP does not constitute financial approval(s) for all the Mission Mode Projects (MMPs) and components under it. The existing or ongoing projects in the MMP category, being implemented by various Central Ministries, States, and State Departments would be suitably augmented and enhanced to align with the objectives of NeGP.
e-Kranti is an essential pillar of the Digital India initiative. Considering the critical need of e-Governance, mobile Governance and Good Governance in the country, the approach and key components of e-Kranti have been approved by the Union Cabinet on 25.03.2015 with the vision of “Transforming e-Governance for Transforming Governance”.

All new and on-going eGovernance projects as well as the existing projects, which are being revamped, should now follow the key principles of e-Kranti namely ‘Transformation and not Translation’, ‘Integrated Services and not Individual Services’, ‘Government Process Reengineering (GPR) to be mandatory in every MMP’, ‘ICT Infrastructure on Demand’, ‘Cloud by Default’, ‘Mobile First’, ‘Fast Tracking Approvals’, ‘Mandating Standards and Protocols’, ‘Language Localization’, ‘National GIS (Geo-Spatial Information System)’, ‘Security and Electronic Data Preservation’.

There are 44 Mission Mode Projects under e-Kranti, which are at various stages of implementation.

e-kranti 2.0

Note: e-Transaction counts have been taken from the e-Taal (Electronic Transaction Aggregation & Analysis Layer) portal (http://etaal.gov.in(link is external)). E-Taal is a portal for dissemination of statistics related to electronic transactions under national and state level e-governance projects including MMPs. It receives transaction statistics from web based applications periodically on near real time basis. eTaal presents quick analysis of transaction counts in tabular and graphical form.

 

Sl. No.

         Project

Line Ministry/ Department Responsible

Table 1: Central Mission Mode Projects (# New MMP)

01

Income Tax

M/o Finance/Central Board of Direct Tax

02

Passport

M/o External Affairs

03

MCA21

M/o Company Affairs

04

Insurance

D/o Financial Services

05

National Citizen Database

M/o Home Affairs/Registrar General of India (RGI)

06

Central Excise

D/o Revenue/Central Board of Excise & Custom

07

Pensions

D/o Pensions & Pensioners welfare & Dept. of Expenditure

08

Bankin  Banking

D/o Financial Services

09

e-Office

D/o Administrative Reforms & Public Grievances

10

Posts

D/o Posts

11

Visa & Immigration

M/o Home Affairs

12

e-Sansad#

Ministry of Parliamentary Affairs

13

Common IT Roadmap for Para Military Forces#

M/o Home affairs

 

Sl. No.

Project

Line Ministry/ Department Responsible

Table 2: State Mission Mode Projects(# New MMP)

01

Land Records

M/o Rural Development

02

Road Transport

M/o Road Transport & Highway

03

Property Registration

D/o Land Resources and D/o Electronics and Information Technology

04

Agriculture

D/o Agriculture & Cooperation

05

Treasuries

M/o Finance

06

Municipalities

M/o Urban Development and Poverty Alleviation

07

Gram Panchayats

M/o Panchayati Raj

08

Commercial Taxes

M/o Finance

09

Police (UTs initially)

M/o Home affairs

10

Employment Exchanges

M/o Labour & Employment

11

School Education

D/o School Education and Literacy

12

Health

D/o Health and Family Welfare

13

PDS

D/o Food and Public Distribution

14

e-Vidhaan#

Ministry of Parliamentary Affairs

15

Agriculture 2.0#

D/o Agriculture

16

Rural Development#

D/o Rural Development

17

Women and Child Development#

M/o Women and Child Development

 

Sl. No.

Project

Line Ministry/ Department Responsible

Table 3: IntegratedMission Mode Projects(# New MMP)

01

EDI (E-Commerce)

M/o Commerce & Industry

02

E-Biz

D/o Industrial Policy & Promotion

03

Common Services Centres

D/o Electronics and Information Technology

04

India Portal

D/o Electronics and Information Technology and D/o Administrative Reforms & Public Grievances

05

E-Courts

D/o Justice

06

E-Procurement

M/o Commerce & Industry/ DGS&D

07

National Service Delivery Gateway

D/o Electronics and Information Technology

08

Financial Inclusion#

D/o Financial Services

09

National Geographical Information System#

D/o Science & Technology

10

Social Benefits#

M/o Social Justice and Empowerment as the leader and other welfare departments as co-owners

11

Roads and  Highways Information System (RAHI) #

M/o Road Transport & Highways

12

e-Bhasha #

D/o Electronics and Information Technology

13

National Mission on Education  Through ICT (NMEICT) #

D/o Higher Education

14

Urban Governance #

Ministry of Urban Development

 

Technology for Education – e-Education

All Schools will be connected with broadband. Free wifi will be provided in all secondary and higher secondary schools (coverage would be around 250,000 schools). A programme on digital literacy would be taken up at the national level. Massive Online Open Courses (MOOCs) shall be developed and leveraged for e-Education.

jeevan_pramaan

Technology for Health – e-Healthcare

e-Healthcare would cover online medical consultation, online medical records, online medicine supply, pan-India exchange for patient information, etc. Pilots shall be undertaken in 2015 and full coverage would be provided in 3 years.

Technology for Farmers

This would facilitate farmers to get real time price information, online ordering of inputs and online cash, loan, and relief payment with mobile banking.

Technology for Security

Mobile based emergency services and disaster related services would be provided to citizens on real time basis so as to take precautionary measures well in time and minimize loss of lives and properties.

Technology for Justice

Interoperable Criminal Justice System shall be strengthened by leveraging several related applications, i.e. e-Courts, e-Police, e-Jails and e-Prosecution.

Technology for Financial Inclusion

Financial inclusion shall be strengthened using mobile banking, Micro-ATM program and CSCs/ Post Offices.

Technology for Cyber Security

National Cyber Security Co-ordination Centre would be set up to ensure safe and secure cyber-space within the country. Beating-Cyber

eCourts Mission Mode Project

The eCourts Mission Mode Project is a national eGovernance project for ICT enablement of district/subordinate courts of the country.  The objective of the project is to provide designated services to litigants, lawyers and the judiciary through ICT enablement of courts.

 

The Phase I covered the basic infrastructure for ICT enablement which consisted of various modules, primarily - such as computer hardware, Local Area Network (LAN), internet connectivity and installation of standard application software at each court complex and up gradation of ICT Infrastructure of Supreme Court and all High Courts / Benches. It also included provision of laptops, laser printers, broadband connectivity at home offices of judicial officers and imparting ICT training to them. Power back up was also provided at these court complexes for the ICT Infrastructure through Diesel Generator Sets (DG Sets) and Uninterrupted Power Supply (UPS).

Status of implementation as on 30th September, 2015, for main components of the project is given as under:

 

S.No.

Module

Status as on 30.09.2015

% Completion

1

Sites readiness

14249

100.00

2

Hardware installation

13436

94.29

3

LAN installation

13683

96.02

4

Software deployment

13672

95.95

 

In addition to above,

(i)        ICT infrastructure of the Supreme Court and High Court have been upgraded.

(ii)       Laptops have been provided to 14,309 judicial officers.

(iii)      A Case Information System (CIS) software has been developed and made available for deployment at all computerised courts.

(iv)      Entry of case data has been initiated, and data in respect of over 4.5 crore pending and decided cases in more than 13,000 courts is available online.

(v)       Judicial Service Centre (JSC) have established at all computerised courts.

(vi)      Over 14,000 Judicial Officers have been trained in the use of UBUNTU-Linux OS and over 4000 court staff have been trained in CIS software.

(vii)    Process Re-engineering has been initiated in all High Courts to study and suggest simplification in existing rules, processes, procedures and forms.

(viii)   Video Conferencing between 500 courts and corresponding jails: Pilot launched in five districts have been completed and roll out in remaining locations across the country is under process.

(ix)      Service Delivery and National Judicial Data Grid:       The national e-Courts portal (http://www.ecourts.gov.in) has become operational. The portal provides online services to litigants such as details of case registration, cause list, case status, daily orders, and final judgments. Currently, litigants can access case status information in respect of over 5.5 crore pending and decided cases and more than 1.79 crore orders/judgments pertaining to district and subordinate Courts.

The portal has been linked to the eTaal, which is a web portal for dissemination of e-Transaction statistics of Central and State level e-Governance Projects including Mission Mode Projects, and the portal has recorded 25.49 crore transactions so far, which is among top five if not the highest among all other eGovernance Projects.

Phase II of eCourts Integrated Mission Mode Project

Envisaging further ICT enhancement through universal computerisation of all the courts, use of cloud computing, digitization of case records of last 20 years and enhanced availability of e-services to lawyers and litigants through e-filing, e-payment gateways and mobile applications etc., the Phase II of the project has also been approved within the cost of Rs.1670 Crores in the duration of four years. The project would function in line with the Digital India program of the Government of India.

The Phase II of the project would focus not only on the computerisation of courts across the country but also help in the automation of workflow management which would enable the courts to exercise greater control over the management of cases.  The services envisaged to be taken up during Phase II, which would be at the disposal of the citizens, include installation of touch screen based Kiosks with printers in each Court Complex, fetching information through Mobile, facilitating improved performance of courts through change management and process re-engineering, installation of Video Conferencing facility at all Court Complexes and corresponding jails, use of e-filing, e-Payment and mobile applications and also for the composite set of services to be provided through the Judicial Service Centres. Further, the judiciary can also benefit from the project by provisioning of Hand held process service devices for process servers to ensure transparent and time bound delivery of court notices and summons, Digital Signature Certificates (DSCs) to Court officials to enable them to issue certified e-documents to lawyers and litigants, and provisioning of laptops and printers to Judicial Officers. The court management system would also be created under the project through digitisation, document management, Judicial Knowledge Management and Learning Tools Management. Also the use of solar energy has also been proposed at some court complexes enabling the courts to help the environment actively.

In line with the Digital India Programme of the Government of India which emphasises on Citizen centric services, the project would also focus on Digital Infrastructure as a Core Utility to Every Citizen providing Governance and Services on Demand subsequently digitally empowering the Citizens.  

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